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Effective Date: 2025/01/13
 

www.oneheartministries.co.za (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African laws.
 

By using our website (www.oneheartministries.co.za), you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website.
 

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Identifiable Information: Name, contact details (email, phone number), and address.

• Account Information: Username, password, and preferences.

• Payment Information: Billing address, credit/debit card details (processed securely via a third-party payment gateway).

• Technical Information: IP address, browser type, operating system, and usage data via cookies or similar tracking technologies.
   

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our services.

• To process transactions and send confirmations.

• To respond to inquiries, provide customer support, and communicate updates.

• To comply with legal obligations and protect against fraud or misuse.

• To send marketing communications (with your consent).
   

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

• Service Providers: Third-party vendors assisting in website operations, payment processing, or analytics.

• Legal Authorities: When required by law or to protect our legal rights.

• Business Transfers: In case of a merger, acquisition, or sale of assets.
   

4. Your Rights

As per POPIA, you have the following rights regarding your personal information:

• Access: Request details of the personal data we hold about you.

• Correction: Update or correct inaccurate information.

• Deletion: Request the deletion of your data, subject to legal obligations.

• Objection: Object to the processing of your data for specific purposes.

To exercise these rights, please contact us at info@oneheartministries.co.za.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, or loss. However, no online system is entirely secure, and we cannot guarantee absolute security.
 

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. By using our website, you consent to the use of cookies as described in our Cookie Policy.
 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of any external websites you visit.
 

8. Children’s Privacy

Our website is not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.
 

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
 

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:
 

One Heart Ministries
41 Village rd, Farrarmere, Benoni
Email: info@oneheartministries.co.za
Phone: 072 983 5610
 

This Privacy Policy is drafted in accordance with South African law, including POPIA.